City staff = admit lack of snow preparation

Saturday, February 16, 2008

City staff admit lack of snow preparation

Removal plan cold comfort for many

Kelly Grant, National Post =20 Published: Saturday, February 16, 2008

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TORONTO - Councillor Michael Walker, a 26-year veteran of City Hall, = has=20 rarely seen his constituents as angry as they are today about the city's = snow-clearing policies.

In less than two weeks, his office has received more than 1,000 = complaints=20 about shoulder-high snowbanks, ice-coated sidewalks and impassable side=20 streets.

"People are out there to lynch politicians over this!" Mr. Walker = said.

Although Mayor David Miller yesterday announced an aggressive, = $20-million=20 emergency plan to cart the snow off side streets, the move comes more = than two=20 weeks after the first major blizzard of the year smacked Toronto on Feb. = 1.

The mess that Torontonians have slogged through in the meantime = raises the=20 questions: What went wrong? Why can't Canada's largest city adequately = deliver a=20 service as basic as cleaning up after three big snowstorms?

Mr. Walker has a theory. "We've dragged our feet up until now," he = said,=20 "because we've been hoping beyond hope that all this snow would go away = and we'd=20 only have to do a half-ass job."

City officials are not afraid to admit the councillor has a = point.

Having grown accustomed to mild winters in which Mother Nature melts = the snow=20 after a storm, Toronto has no regular plan to remove snow en masse. The = city=20 salts and ploughs, but has not trucked the accumulated white stuff off=20 residential roads in nearly a decade.

The last time Toronto systematically removed snow was the winter of = 1999, the=20 year the Canadian military rode to the snowbound city's rescue.

"Snow removal on side streets is an irregular activity for the city = of=20 Toronto, unlike Ottawa or Montreal," said Peter Noehammer, director of=20 Transportation Services with the City of Toronto. "They not only gear up = with=20 equipment and operators, but they also budget accordingly to provide = that=20 service. [Snow removal] is a fairly costly occurrence. We don't treat it = lightly=20 and we only undertake it when we absolutely have to."

So far this month, Mother Nature has not co-operated with Toronto's=20 laissez-faire approach.

She dumped 70 centimetres of snow on Toronto in the first two weeks = of=20 February, smashing the record of 66.6 centimetres for the entire month = set back=20 in 1950, said Bob Whitewood, an Environment Canada climatologist.

Major storms walloped the city on Feb. 1, Feb. 6 and Feb. 12. After = the=20 second storm, the mercury plummeted, freezing the snow as solid as = stone.

Although the city's 200 salt trucks and 600 ploughs -- two-thirds of = which=20 are operated by private companies -- were deployed at full tilt, they = were no=20 match for the accumulation.

Problems piled up as fast as the snow.

Many side streets, especially those with on-street parking, were = reduced to a=20 single lane where drivers were treated to games of low-speed chicken = with=20 oncoming traffic. In at least 286 cases, CAA service trucks had to = cancel=20 appointments because they could not safely drive down the street where a = client=20 was stranded. (However, snowbound cancellations amounted to only 1.6% of = the=20 approximately 18,000 calls CAA has responded to in Toronto since the = start of=20 February.)

"I think there is certainly room for improvement," said Faye Lyons, a = spokeswoman for CAA. "Both around policies and what they have for=20 equipment."

All that snow also hurt public transit, shutting down the Scarborough = rapid=20 transit line and causing delays on streetcar routes where poorly = ploughed=20 streets contributed to drivers parking their vehicles on or too close to = the=20 tracks.

Last Sunday, for example, TTC streetcars were delayed 20 times = because of=20 cars parked on the tracks. Four of those delays lasted more than 40 = minutes,=20 said Gary Webster, the TTC's chief general manager.

All this explains why Toronto has finally turned to physically = trucking out=20 the snow.

However, because that step is rare here, the city has not budgeted = for it,=20 nor does it have in place long-term policies that could mitigate = problems such=20 as getting cars off narrow side streets with parking on both curbs.

The strategy Mr. Miller unveiled yesterday will gobble up nearly a = third of=20 the city's $65-million snow budget.

"At the moment we anticipate-- it's weather-dependent, of course -- = we=20 anticipate we will be able to come in within budget, but it is under = pressure=20 and that's being monitored closely," Mr. Miller said.

The plan could spark confusion as the city provides "friendly tows" = --=20 free-of-charge tows to a nearby street -- for people who fail to move = their=20 vehicles off the 5% of Toronto side streets with dual-side parking when = the dump=20 trucks come to collect their frozen payload.

By contrast, Ottawa, which conducts massive snow removals six to nine = times=20 per year, plans for snow removals within a snow budget the same size as=20 Toronto's. As well, it enacts overnight parking bans when more than = seven=20 centimeters of snow fall, allowing snow blowers and dump trucks to get = the=20 accumulation off the streets, said John Manconi, director of surface = operations=20 for the city of Ottawa.

Although 83 crews -- up from 20 -- with 600 dump trucks will be = racing across=20 Toronto this weekend to begin getting rid of the snow, Mother Nature = could still=20 foil the city's first major snow removal in nearly a decade.

A major winter storm with freezing rain is forecast for tomorrow or=20 Monday.

WHAT YOU NEED TO KNOW

The City of Toronto is undertaking to truck snow off side streets in = an area=20 that covers most of the former cities or boroughs of Toronto, East York = and=20 York. (See map.)

On residential streets that allow parking on one side of the street, = crews=20 will remove snow from the opposite side of the street. If residents = remove their=20 cars from the side where parking is allowed, that side will be ploughed = as well.=20 But moving cars will not be mandatory.

On the 5% of residential streets where parking is permitted on both = sides,=20 the city is making it mandatory to remove all vehicles. Beginning next = week, the=20 city will distribute flyers with 48-hours notice for people to move = their=20 vehicles. This weekend, however, residents will have to check the city's = Web=20 site to see if their streets are on the list. Parking at nearby Green = Plots will=20 be free from 8 p.m. to 7 a.m. Vehicles left on the street will be given = a=20 "friendly tow" to a nearby a street without a ticket or towing = charge.

For updates and for the list of streets to be ploughed this weekend, = check=20 the city's Web site at www.toronto.ca/snow.

Source: City of Toronto

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------=_NextPart_000_0000_01C872D8.02ACA370--